Solutions Consultants are Technical

Job facts

Location Middle East
Closing Friday, January 22, 2021

Job description

Salary: SGD120000 - SGD140000 per annum, Benefits: 10% EOY Bonus
Location: Singapore
Job type: Permanent

On behalf of a leading Cloud Communications solution provider we are looking for a Technical Solution Consultant Microsoft (presales).

The Cloud Communications Solutions Consultants are Technical Pre Sales and Solution Specialist resources.

The primary purpose of the Solution Consultants is to provide technical advice, support and strategy to customers and the Sales Team to deliver continued growth within the business.

This role requires a pro-active approach to meet with customers on regular and frequent occasions to develop an in-depth technical relationship at all levels.

Technical Design Authority

Lead the technical Strategy for nominated customers and prospects
Present and discuss solution options and technology to potential customers
Produce Proposal and Statement of Work documents for customer opportunities
Generate technical documents to support bid responses (RFI, RFP, …)
Knowledge sharing of latest industry trends in Collaboration and Unified Communications solutions with our sales team, customers, prospects and partners
Deliver solution updates covering roadmaps with our customers and prospects


Development and delivery of financial information, such as Return on Investment (ROI), non-standard products, internal/external professional services
Ensure that all technical solutions fit within the customers' requirements and budget
Joint development of Account Plans with Account Manager/Director
Work within the bid process to ensure technical sign-off and peer validation procedures are followed with the post-sale (project management in particular)
Development of services offerings along with Collaboration solutions


Excellent communications skills
Written for Proposals, RFP responses, customer emails, Statments of Works and PowerPoint presentations
Oral for customer face-to-face or online meetings
Previous B2B technical pre-sales experience is essential with a strong commercial awareness
Demonstration of teamwork ethics and individual success
Fluent in English
Additional Information

Technical Skills

Experience in designing Microsoft Unified Communications and collaboration solutions for large business and enterprise customers.
Extensive experience of designing Microsoft based unified communication solutions (SfB/Teams) and Voice Solutions including management and provisioning platforms
Specialist knowledge in Microsoft Unified Communications and Collaboration products and M/O365 suite, their associated security & governance.
Extensive experience with Microsoft voice certified Session Border Controller devices (from any vendor)
Working knowledge on Cloud Video Interoperability designs and solutioning will be a plus
Working knowledge on Room Booking systems and Meeting room designs and solutions will be a plus
Extensive experience in a Pre-Sales Consultant capacity with an advanced understanding of service and sales principles and practice
Professional level Microsoft accreditation such as MCSE Communications.

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